Payment Reports

To see details about your payments and your earnings, you should visit the Payment Reports page, which can be found in the left-hand navigation menu under 'Payments'

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After clicking on 'Reports' you will be taken to the Payment Reports page. The Payment Reports page is broken down into two sections: Earnings and Transactions.

Earnings

On the Earnings page, you will be able to see your total earnings. You can view your earnings by year or view your earnings by month by clicking on the the year you want to view:

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If you want to view your earnings in more detail, click on the month you wish to view to see your earnings broken down by revenue and other (bonuses)

You are also able to export your Earnings report as an CSV spreadsheet. To do this, click on the green in the top right-hand corner of your Earnings tab.

 

 

Transactions

Transactions page shows all the payments that Start.io (Formerly StartApp) has transferred or tried to transfer to your selected payment method.

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Click on Download confirmation in order to get the Payment Details Report from our payment partner

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If a payment is rejected, you need to click on the red arrow to see the reason of rejection 

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Transactions usually fail because the payment information is incorrect or not all required payment information was provided.

Make sure that the payment information filled in the portal's payment page matches your bank information.

When the transaction fails, the payment is automatically added to the next payment cycle. You will receive this payment along with the payment of the following month earnings.