Recovering Your Password

If you forgot your password, you can easily recover it.  Just follow the simple steps below to receive a new password.

  1. Go to the login page at https://portal.start.io/ 

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2. Click on "Forgot your Password?" It will take you to the Forgot Password page pictured below.

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3.  Type in the email address you used to register for your Start.io (Formerly StartApp) account in the Enter Your Email Address text box then click Submit.  You will see a confirmation as shown below.

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4. Login to your email account that the email was sent to.  In the email, there will be a link to reset your password.  The link will take you to a page that looks like this:

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5.  Type in your new password, then type it in again to confirm. Click Save. If your password was changed successfully, you should see this message:

 

 

 

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